Cardiff Airport Main Terminal

Cardiff Airport terminal building was built in the 1950’s and has continued to expand and develop rapidly over the last sixty years. Today the airport transports more than 1 million passengers to over 50 direct worldwide destinations.

The check-in desks and ticket desks are located in the check-in hall opposite the main terminal entrance on the ground floor. The arrivals hall and baggage reclaim are also on this floor.

You’ll find the departure lounge and the international pier located on the first floor.

Check In

It’s always advisble to allow yourslef plenty of time to check in and so we suggest the below timings to give yourself adequate time;

  • International flights – check in 3 hours prior to departure
  • European flights – check in 2 hours prior to departure
  • Domestic flights – check in 90 minutes prior to departure

Boarding usually begins around 45 minutes before departure.

The airport information desk is located on the first floor in the pre-departure area.

Tel : + 44 (0) 1446 711111

Cardiff Airport Terminal Facilities

Bureau de Change There are two Forexchange branches in the airport, one is within the Departure lounge and the other is located in the baggage reclaim hall.
Car Hire There are several desks in the arrivals hall as well as outside the airport.
Cash Points There are two cash machines available for use, one in the Departure Lounge and the other in the Arrivals Hall.
Children’s Entertainment There is a specially designed Play Centre for younger children and can be found in the Departure lounge. Parents are advised to supervise their children at all times. Children can also enjoy the science exhibits at Techniquest Exhibit.
Executive Lounge Enjoy delicious food and drink alongside free Wi-Fi in a relaxing environment for the perfect start to any flight.
Food and Drink Choose from a small variety of cafes and bars for your pre and post flight snacks.
Information There is an Information Desk located on the first floor, or you can contact the airport staff from one of the Customer Call points throughout the airport.
Internet Kiosk and Wi-Fi There are three Internet Kiosks available as well as Wi-Fi through the airport. Wi-Fi is free for the first 30mins and the £3 thereafter.
Lost Baggage/Property Please contact the airport on +44 (0)1446 711 111 and leave a voicemail with a detailed description of the bag and contents, as well as your contact information. The call will be returned if your bag is located.
Pay Phones Several Pay Phones are located throughout the airport.
Places of Worship Multi faith rooms can be found in the check in Hall, close to the Special Assistance Desk.
Post Box This is outside the main entrance of terminal.
Shopping Top up on daily essentials from the newsagents and treat yourself to a Duty Free Goodie.
Special Assistance For any Special Assistance requirements, please visit the PRM Information Desk in the main terminal building.
Toilets Toilets are situated throughout the airport and disabled and baby changing facilities are also available.
Trolleys Trolleys are available for use throughout the airport, for a £1 / €1 refundable charge.